Orange Counter

Support

Need help with farm codes, syncing, owner controls, or account name updates? We can help.

support@orangecounter.app

iPhone (iOS 17+) Realtime farm sync No login required

Quick FAQ

Code says invalid?: Farm code must be one word, lowercase letters and numbers only, up to 15 characters.
Cannot edit count?: Only the farm Owner can add or subtract oranges. Members can send a request.
Count not updating?: Check internet connection, then reopen the app and enter the same farm again.

Troubleshooting

Force close and reopen Orange Counter.
Check if your farm still exists in the Farms tab.
Make sure your display name is saved in Account.
Update to the latest app version from the App Store.

Contact

For bug reports or account help, email us with these details:

App version
Device model and iOS version
Farm code (if relevant)
What happened and what you expected

Privacy

Orange Counter stores farm and profile data needed for shared counting and sync. If you need data support help, email us at support@orangecounter.app.